Privacy Policy

Last updated: October 26, 2026

This policy covers the AutoLaunch web application and the AutoLaunch Vehicle Assistant Chrome extension (together, "AutoLaunch"). AutoLaunch is a listing syndication tool for car dealerships and independent sales representatives: it takes a dealership's own vehicle inventory and posts those vehicles to sales channels — including Facebook Marketplace, through the extension — at the user's direction.

What data AutoLaunch handles

• Account information: your email address and sign-in credentials, handled by our authentication provider (Supabase). We use your email to identify your account.
• Dealership and inventory data: your dealership name, your inventory feed URLs, and the vehicle data they produce — year, make, model, trim, VIN, stock number, price, mileage, colors, and listing photos.
• Posting settings and queue jobs: your posting preferences (such as your daily posting limit, whether Full Auto posting is on, your posting delay, your dealership name and address as shown in your listings, and whether the stock number appears in listing descriptions), your customer wishlist entries, and the queue of posting/removal jobs you create, including each job's status and any failure reason.
• Facebook interaction, locally in your browser: the extension works inside your own signed-in Facebook session in Chrome, on the AutoLaunch app, Facebook Marketplace (including its inbox and floating chat windows), and Facebook Messenger pages. It fills in the Marketplace vehicle form and deletes listings you ask it to remove, using the data from your queue job. Your Facebook password is never seen, collected, or stored by AutoLaunch — Facebook's own sign-in stays between you and Facebook.
• Your buyer conversations (Prospects and Luca): the extension reads the visible text of your own Facebook Marketplace inbox and message threads and syncs those messages to your own AutoLaunch account, where they appear in Prospects. Synced content can include the buyer's name, the listing the conversation is about, thread and listing links, message text, whether each message was incoming or outgoing, timestamps, and an inbox preview line. A new Prospect is created automatically only for a Marketplace vehicle conversation; any other chat (for example, a regular Messenger conversation) is synced only when you click the extension's "Capture chat for Luca" button on it. Inbox preview lines are stored only for threads already tied to one of your Prospects. Stored message text is kept to at most 2,000 characters per message (500 characters for preview lines), and capturing an open thread takes at most the 30 most recent visible messages.
• Your AutoLaunch session token, in the extension: when you are signed in to AutoLaunch, the app hands your session token to the extension so the extension can read and update your own queue, settings, inventory, Prospects, and synced buyer messages. The token is stored only in the extension's local storage on your own computer, is used only as the sign-in credential for your AutoLaunch backend requests, and is never logged or sent anywhere else.
• A random helper install identifier: the extension stores one random identifier on your own computer, created the first time it runs. It identifies the install, not you. When you start a free trial, a hashed form of that identifier is sent to our server and used only to prevent free-trial abuse (one free trial per install). It is not used for tracking or advertising, and it is never shared.

How the data is used

Data is used only to operate AutoLaunch for you: syncing your inventory, building and carrying out your posting queue, posting and removing your listings on the channels you enable, showing you job status and failure reasons, keeping your buyer conversations in Prospects in sync, and keeping your account secure. That is the only purpose.

Replies work the same way: the extension delivers a reply to one of your conversations only when you have typed it in AutoLaunch or approved a draft there, and it sends it through your own open Facebook tab. AutoLaunch's assistant, Luca, can draft a reply for you, but a draft is never sent on its own — nothing is sent unless you send it. The reply text you queue and whether delivery succeeded or failed (and any error) are recorded with your conversation so you can see them.

What we never do

• We never sell your data, and we do not rent or share it with third parties for their own marketing or any other purpose of theirs.
• We run no third-party analytics or advertising trackers in the app or the extension.
• The extension does not collect your browsing history. It reads only the AutoLaunch app, Facebook Marketplace and Messenger pages (including Marketplace inbox and chat windows), and the vehicle photo locations contained in your own queue jobs — and on those pages, only your own listings, conversations, and queue data.

Support chat (Ask Luna)

When you use the in-app Ask Luna support chat, your questions are answered using your message plus diagnostics from your own account — your plan and billing state, recent inventory syncs, and recent posting activity and errors — so Luna can see what went wrong instead of guessing. Your questions, the answers, and any support ticket you send (or that Luna files when something looks broken on our side) are stored with your account so a person can follow up and so we can fix problems. They are never sold or shared, and the assistant can only ever see the account you are signed in with — never anyone else's.

Where data lives and how it is protected

• Account, inventory, settings, queue, Prospects, and synced message data are stored in AutoLaunch's backend database (Supabase), where access is locked per user: each account can only see and modify its own rows.
• Platform keys and service secrets are Matthew's (the platform operator's), are kept server-side only, and are never shipped to the app, the extension, or end users. End users never handle API keys.
• Photos for a listing are fetched by the extension from the dealership photo source in your queue job — directly, or through AutoLaunch's own photo proxy when a direct fetch is blocked — and attached to your listing on Facebook; they are not copied to any AutoLaunch analytics or advertising system.

Your choices

• You control posting: the extension's Confirm mode is the default, and nothing is published until you click Publish (or deliberately turn on Full Auto in Settings).
• You control chat sync: Marketplace conversations sync automatically so Prospects stays current, and any other chat is captured only when you click "Capture chat for Luca." You can delete Prospects and their synced messages in AutoLaunch at any time.
• You can remove a listing at any time from AutoLaunch, sign out (which ends the session the extension relies on), uninstall the extension, and ask us to delete your account data.

Changes to this policy

If this policy changes in a way that matters, the updated page will be posted here with a new "last updated" date before the change takes effect for new data.

Contact

Questions about this policy or your data: contact AutoLaunch at matthewdemoss@gmail.com.