Terms of Service

Version 2026-10-26 · Last updated: October 26, 2026

These terms govern your use of AutoLaunch — the web application and the AutoLaunch Vehicle Assistant Chrome extension (together, "AutoLaunch") — a listing syndication tool operated by Matthew DeMoss ("AutoLaunch", "we", "us"). By creating an account or buying a plan, you agree to these terms.

The service

AutoLaunch helps car dealerships, independent dealers, and sales representatives publish and manage vehicle listings across social and marketplace platforms. You connect your own accounts, and AutoLaunch prepares and publishes the listings you queue, using the settings you choose. Posting runs through the Chrome helper in your own signed-in browser session, so keeping that computer on, awake, and signed in is part of using the automation features.

Your accounts and content

• You must have the right to market every vehicle you list and to use the photos, prices, and descriptions you provide.
• You are responsible for the accuracy of your listings and for complying with the terms and policies of each platform you publish to, including Facebook, Instagram, and TikTok.
• You keep ownership of your content. You grant AutoLaunch a license to process, format, and publish that content on the platforms you connect, as you instruct.

Acceptable use

• No spam, deceptive listings, or listings for vehicles you are not authorized to sell.
• No attempts to circumvent a platform's rules, rate limits, or safety systems through AutoLaunch.
• No abuse of the free trial, the referral program, or the service itself; accounts that abuse them may be restricted or closed.
• No use of the service to violate any law or the rights of others.

Plans and billing

• Post — $75/month. The manual core: inventory workspace, post queue, manual Marketplace posting, AI listing copy. Up to 5 queued posts per day; inventory sync once every 18 hours.
• Group — $100/month. Everything in Post plus all the automation: auto-post new arrivals, auto delete & repost, TikTok / Instagram / Facebook Page channels, Luca + Prospects, Customer Wishlist, Trade Appraisals, and intro videos. No plan cap on queued posts; inventory sync once every 6 hours.
• Annual billing is priced at 10 months — Post $750/year, Group $1,000/year (two months free) — and renews once a year on the day you subscribed.
• Monthly plans renew on the same day of the month your subscription started. Your card is charged automatically each cycle until you cancel.
• Cancel anytime in Settings → Plans ("Manage or cancel subscription"). Cancelling stops future charges, and your access continues until the end of the period you already paid for.
• Prices are in US dollars and may change with notice before your next renewal.

Refund policy

That includes partial periods: if you cancel mid-cycle, no amount is returned for the unused part of the period — your access simply continues until the paid period ends, as described above. Before you pay, the app shows this policy and asks you to confirm that you understand it, and checkout asks you to accept these Terms. If you are not willing to buy on a final-sale basis, please use the free trial first.

Free trial

New accounts may start one 5-day free trial: no card is required, you can pull inventory, and you can queue 1 post per day with an inventory sync once every 24 hours. Trials are limited to one per person and per network — additional accounts from the same person or network are not eligible for another trial. When the trial ends, a paid plan is required to keep using AutoLaunch.

Multi-year prepaid terms

Solo plans can also be bought as prepaid terms: 1 year (5% off the monthly price), 2 years (10% off), or 3 years (15% off), paid in a single one-time payment. A prepaid term is not a subscription: it does not renew automatically. Your access runs until the term's end date, which is shown in Settings → Plans before and after you buy; buying another term at any time adds its years on top of the time you have left (terms stack). You may pay in full at checkout, or with a buy-now-pay-later option such as Affirm or Klarna where available — installment terms are between you and that provider. If you are on a monthly plan and buy a term, your subscription is set to end at its current period end and the term carries you from there. Monthly plans can be switched (Post ↔ Group) anytime in Settings → Plans ("Manage or cancel subscription"), with price differences prorated by our payment provider. Prepaid purchases are final-sale, like every other plan (see the refund policy above). An earlier one-time "Founding Lifetime" offer was retired before any sale and is no longer available.

Support Plan

The Support Plan ($199/year) is an optional add-on any account can buy: priority human help from the AutoLaunch team. Bug reports are always free, with or without the plan. It renews yearly, can be cancelled anytime in Settings → Plans, and priority support continues until the end of the paid year when cancelled. It does not change your plan or access.

Referrals

Every account has a referral link. When someone signs up through your link and pays, you earn free time: 1 free month for every 3 months they pay (a referral who pays a year up front earns you 4 free months). Bonuses come from at most 3 referred accounts and accrue only during each referral's first 12 paid months — so at most 4 free months per referral and 12 free months total. Free months are applied automatically as credit toward your next bill; they have no cash value, can't be transferred, and a bonus earned from a payment that is later refunded is reversed. Self-referrals and other abuse don't earn bonuses.

Support

Help inside the app — the Ask Luna assistant and the in-app guides — is available to every account. Support tickets are answered by a person; accounts with an active Support Plan — and members covered by a dealership — get priority. Ask Luna's answers come from your own account's data. If something is broken on our side we will fix it, but support does not include refunds (see the refund policy).

Dealership accounts

A dealership account covers a number of seats (slots, not named people). The dealership's admin creates and removes member accounts and can reset member passwords. Data members create belongs to the dealership and stays with it when a member is removed. Covered members need no personal plan.

Third-party platforms

AutoLaunch is an independent tool and is not affiliated with or endorsed by Meta, Facebook, Instagram, or TikTok. Those platforms control their own services: they may change features, delay, reject, or remove listings, or restrict accounts, and AutoLaunch cannot guarantee that any listing will be published, remain published, or produce results.

Availability and liability

The service is provided "as is" and may change or be interrupted. To the extent permitted by law, AutoLaunch is not liable for indirect or consequential damages, lost sales, or actions taken by third-party platforms, including listing removals or account restrictions.

Ending your use

You may stop using AutoLaunch at any time. We may suspend access for misuse of the service or violation of these terms.

Changes to these terms

If these terms change in a way that matters, the updated page will be posted here with a new version and "last updated" date before the change takes effect for new purchases. Changes never apply retroactively to a purchase you made under an earlier version — the version you accepted at purchase is recorded with your acceptance.

Contact

Questions about these terms: contact AutoLaunch at matthewdemoss@gmail.com. See also our Privacy Policy.